Elevate your UX Research

Homely & cosy UX / Usability / CRO lab, the perfect environment for UX Research.

Uniquely combines the rigour of a lab with the relaxed feel of the home, to deliver high quality research findings.

Expertly designed for User Experience

Home Lab is fully accessible and ideal for conducting a wide range of testing including testing UI Prototypes, User Testing, Usability Testing, Market Research and Focus Groups.

We're equipped to test websites, apps, unique user interfaces, TV interfaces and even marketing materials.

Individual User Testing booths

Our individual User Testing booths offer comfortable, private spaces for participants and observers during UX Testing.

With one-person capacity, conduct User Testing sessions with ease, while ensuring privacy and focus. Ideal for testing websites, apps and digital products.

Experience the difference

Research and Usability Lab

Loved by all for it's cosy, homely feel, Home is a relaxing environment with the rigour of a lab. Get deeper insights and more natural behaviour whilst having a better experience.

Create: Observation room

Invite observers into our Create Room with natural daylight, coloured lighting and lots of whiteboards for a more engaging and productive observation experience.

Remote observation

Team members that can't make it? Not a problem, they can easily dial in using our remote viewing option.

Digital and tech research

Testing on a mobile, tablet or desktop? We have specialist equipment to record all user interaction with the screen, their face and audio. We also offer eye tracking.

Eye tracking

Eye tracking is particularly useful for conversion focussed research on high fidelity designs. Let us know if you'd like additional support in the setup, use or analysis. Get in touch if you'd like to discuss if it's right for you.

Participant recruitment

"The recruiting was excellent!" We have a large database of participants that is constantly refreshed. Our process is incredibly thorough to keep the quality of participants and attendance rates high.

Fully accessible

Our space is fully accessible with a ground floor entrance, automatic door, lifts and wheelchair sized doors. Home is also a very child friendly environment and suitable for people with special needs.

Media City, Manchester

Easy to get to with a hotel next door, our location is ideal. You might also spot a few celebs as shows such as The Voice are filmed in the studios on the ground floor of our building.

Map and directions here.

You get all of this

Technical support
Drinks and snacks
Large observation room with natural daylight
Adjustable, coloured mood lighting
A creative, collaborative, team away day
End-to-end research
Participant recruitment
Interview moderation
Eye tracking
Run by UX and conversion experts
Prototyping and design
Desktop, tablet and mobile testing kits
HD quality cameras
Remote live video streaming
International research

Have a look around

Mobile Usability Testing / UX Research

Observing live UX Research in the Create Room

Creative Observation room at Home UX Lab

Mobile Research Testing Home Lab Media City

Create Room Whiteboards Post-its Workshop

What our clients are saying

"Extremely great service.

I couldn't recommend them more"

Elizabeth, Foxconn

"Extremely great service. I couldn't recommend them more, we couldn't have done it without Keep It Usable. They've been very kind and generous and supportive. The recruiting was excellent and we found the area very conducive to conducting our tests. Great environment and the staff are really superlative."

Joe, Author of Think First

"Home is going to allow UX researchers to take a quantum leap forward with their efforts. It's one of the most brilliant ideas I've seen in quite some time!"

Imran, Head of UX, Laterooms

"As soon as I entered, it just felt like coming home. It feels more relaxed and it makes people feel more comfortable because it's set in a real environment. Keep It Usable have come back to the basics of how research should be done."

Need expert help? Contact Keep It Usable

If you need help to conduct research or to translate your research into tangible solutions, get in touch with Keep It Usable.

They're trusted by brands worldwide to research and improve the User Experience of their digital products and services. They often work as an extension of teams when they need specialist expert help or they want to validate their products with a totally unbiased, external agency.