Home UX Lab

COVID-19 UPDATE: We are OPEN and have safety measures in place to protect all of our visitors. You can read about these here.

Your research made better

The only UX / Usability lab of it's kind in the world. "Homely, cosy and relaxing"

Pioneering, accessibility-friendly UX and CRO lab designed by experts for professional, high quality user research.

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UX Lab Booths

NEW testing booths

To increase your safety in a COVID-19 world, we've added one-person testing booths. These can be used by your participants, you or your observers.

Experience the difference

UX research and Usability lab

Home: Research and Usability lab

Loved by all for it's cosy, homely feel, Home is a relaxing environment with the rigour of a lab. Get deeper insights and more natural behaviour whilst having a better experience. 

Creative observation room

Create: Observation room

Instead of sitting your observers behind a one way mirror in a dark room, invite them into our Create room with natural daylight, coloured lighting and lots of white boards!

Remote observation

Remote observation

Team members that can't make it? Not a problem, they can easily dial in using our remote viewing option.

Digital and tech research

Digital and tech research 

Testing on a mobile, tablet or desktop? We have specialist equipment to record all user interaction with the screen, their face and audio. We also offer eye tracking.

Eye tracking UX lab

Eye tracking

Eye tracking is particularly useful for conversion focussed research on high fidelity designs. Let us know if you'd like additional support in the setup, use or analysis. Get in touch if you'd like to discuss if it's right for you.

Participant UX recruitment

Participant recruitment 

"The recruiting was excellent!" We have a large database of participants that is constantly refreshed. Our process is incredibly thorough to keep the quality of participants and attendance rates high.

Fully accessible research lab

Fully accessible

Our space is fully accessible with a ground floor entrance, automatic door, lifts and wheelchair sized doors. Home is also a very child friendly environment and suitable for people with special needs. 

Manchester Research Lab Media City

Media City, Manchester

Easy to get to with a hotel next door, our location is ideal. You might also spot a few celebs as shows such as The Voice are filmed in the studios on the ground floor of our building.

Have a look around

Keep It Usable Home UX Lab
UX Lab Desktop setup
Inside Home UX Lab
Mobile Research Testing Home Lab Media City
Create Observation Room Stakeholders
Create Room Whiteboards Post-its Workshop

"Extremely great service. I couldn't recommend them more"

Elizabeth, Foxconn

"Extremely great service. I couldn't recommend them more, we couldn't have done it without Keep It Usable. They've been very kind and generous and supportive. The recruiting was excellent and we found the area very conducive to conducting our tests. Great environment and the staff are really superlative."

Joe, Author of Think First

"Home is going to allow UX researchers to take a quantum leap forward with their efforts. It's one of the most brilliant ideas I've seen in quite some time!"

Imran, Head of UX, Laterooms

"As soon as I entered, it just felt like coming home. It feels more relaxed and it makes people feel more comfortable because it's set in a real environment. Keep It Usable have come back to the basics of how research should be done."

You get all of this

Dog on chair
  • We have measures in place for a COVID-19 safe environment.
  • Super fast wi-fi
  • Technical support
  • Drinks and snacks
  • Large observation room with natural daylight
  • Adjustable, coloured mood lighting
  • A creative, collaborative, team away day
  • End-to-end research
  • Participant recruitment
  • Interview moderation
  • Eye tracking
  • Run by UX and conversion experts
  • Prototyping and design
  • Desktop, tablet and mobile testing kits
  • HD quality cameras
  • Remote live video streaming
  • International research
  • Create Room can also be rented for offsite meetings
Keep It Usable

Need expert help? Contact Keep It Usable

If you need help to conduct research or to translate your research into tangible solutions, get in touch with Keep It Usable.

They're trusted by brands worldwide to research and improve their digital products and services. They often work as an extension of teams when they need specialist expert help or they want to validate their products with a totally unbiased, external agency.

Get in touch

Lab hire, user recruitment, moderation, expert advice...

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We're located in the stunning MediaCityUK

Media City UK Manchester

We're based in the White Tower

White Tower Media City UK

Home UX Lab, Keep It Usable, Floor 3 White Tower, Media City, Manchester, M50 2NT

Part of KIU LTD registered 8019354

Copyright Keep It Usable © 2020